Contact Pacific Seed Bank Canada
Questions about your order, our genetics, germination, or shipping? Real Canadian customer service — most emails answered the same business day.
General support
support@pacificseedbank.ca
Order tracking, shipping, germination, and anything else.
Payment & billing
payment@pacificseedbank.ca
Interac e-Transfer confirmations, refund requests, and billing.
Hours & response times
- 📍 Customer service: Monday – Friday, 9 am – 5 pm Pacific Time
- 📧 Email response: usually within 1 business day
- 📦 Order issues: answered same business day
Send us a message
Fill in the form and it lands in support@pacificseedbank.ca. Replies come from the same address.